Introduction

Welcome to Bizmanthra Business and IT Solutions Pvt Ltd ("Bizmanthra," "we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information. By using our services and interacting with our website, you consent to the practices described in this policy.

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Information We Collect

Personal Information

We may collect the following types of personal information when you interact with us:

• Contact Information: Name, email address, phone number, company name, and job title.

• Billing Information: Billing and shipping addresses, payment details (such as credit card information).

• Identification Information: Government-issued identification numbers for verification purposes (only when required).

• Service Usage Information: Details about the services you purchase and use.

Non-Personal Information

We may also collect non-personal information, such as:

• Technical Information: Browser type and version, operating system, and IP address.

• Usage Data: Information about how you use our website and services, including the pages you visit, the time spent on those pages, and other analytical data.

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How We Collect Information

We collect information through various methods, including:

• Direct Interactions: When you provide information by filling out forms, contacting us via email, phone, or other means.

• Automated Technologies: Through the use of cookies, server logs, and similar technologies.

• Third Parties: From third-party sources such as social media platforms, marketing partners, and publicly available sources.

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How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, manage, and improve our services.

• Transaction Processing: To process payments and send related information, such as transaction confirmations and invoices.

• Communication: To communicate with you about your account, our services, updates, and promotional offers.

• Customer Support: To respond to your inquiries, troubleshoot issues, and provide customer service.

• Analytics: To analyze website usage and improve our website and services.

• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

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How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.

• Business Partners: Partners with whom we collaborate to offer services, where necessary for the partnership.

• Legal Authorities: Government bodies, regulatory authorities, or other entities if required by law or to protect our rights.

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Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include implementing physical, technical, and administrative security standards. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

Your Rights

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You have the right to:

• Access: Request access to the personal information we hold about you.

• Correction: Request corrections to any inaccurate or incomplete personal information.

• Deletion: Request the deletion of your personal information under certain circumstances.

• Objection: Object to the processing of your personal information.

• Withdraw Consent: Withdraw your consent to our processing of your personal information at any time, where applicable.

To exercise these rights, please contact us using the information provided below.

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Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our website may not function properly.

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Types of Cookies We Use

• Essential Cookies: Necessary for the functioning of our website.

• Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Functionality Cookies: Enable the website to provide enhanced functionality and personalization.

• Targeting Cookies: Used to deliver ads relevant to you and your interests.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will be effective when posted. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.